If the Desktop shortcut for ProVision is missing please try the following:
- While holding the Windows key (bottom-left of keyboard) press the letter 'E', this should open a Windows Explorer window.
- Navigate to the ProVision program folder, this will either be C:\Program Files (x86)\NES Health\NES ProVision OR C:\Program Files\NES Health\NES ProVision
- Find the file named ‘NES ProVision v1.0.exe’ (note the exe may be hidden), it will be the file that has the NES Health icon and has a type of 'Application'. If this file isn’t present then your anti-virus has probably quarantined it - please submit a ticket at http://help.neshealth.com/
- Right-click this file, click ‘Send to’ then click ‘Desktop (create shortcut)’, this should create a shortcut on your desktop.