Where can I find the status of my order? Technical Support December 08, 2020 15:56 Follow 1. In the NES Health portal, go to My Account 2. click My Orders 3. click order number 4. Look under order status history Related articles Where is my package? How do I find my tracking number? How can my clients scan from home? BioSync Download and Remote Scanning Why does my order status say "Merchant Failed?" How do I know how many drops of Infoceuticals to suggest? Comments 0 comments Article is closed for comments.